SERVICESDIGITAL EXPERIENCE DESIGN
/01 — Capability

Digital Experience Design.

UI/UX and digital experience design is the process that ties a digital product's user interface, user experience and advanced experiential components like interactive web, WebGL and augmented reality (AR) to a real use scenario.

02 — Definition
Interaction is valuable when designed with purpose.

We don't treat digital experience design as adding new technology to the page. As Fark Works Antalya, when we build an AR trial flow, a WebGL product model or an interactive page, we first clarify what will make the user's decision easier; technology becomes the vehicle for that decision, not the goal itself.


UX Research, Interface and Technical Development Move at the Same Table


We don't split UX research, interface design, prototyping and technical development across separate teams; we run them together in the same sprint. This keeps the experience tied to both the brand's narrative and the user's real behaviour data.

03 — Process

Scenario first, effect second.

The technology choice is made by what the user needs to understand.

01
Scenario Map

We work out which device the user is on at that moment, which decision they're about to make and what they need to understand before moving to the next step; we don't make a technology choice until these three are clear.

02
Prototype Logic

Whether AR, WebGL or a simple interactive interface is needed is decided through a fast, low-cost prototype; the right technology is not the most expensive one, it's the one the user understands with the least effort.

03
Interface & Content

Micro copy, visual direction and motion design are built together to fit accessibility standards; no animation earns its place just by being engaging if it clashes with a screen reader.

04
Launch & Measurement

Testing runs across different devices, engagement data is tracked through GA4, and the post-launch maintenance need is planned from the start; an AR experience is a product that still needs to stay current after it goes live.

04 — Related work

Work that came out of this service.

Dr. Sultan Yalçın.
CLIENT
Sultan Yalçın
MISSION

A trust focused clinic brand and a website with an editorial approach for health tourism.

RESULTS
3×
International traffic
50%
more organic leads
Capsule Coffee Packaging Design.
CLIENT
BEX Coffee
MISSION

packaging design

RESULTS
Pazar Çeşitliliği
BEX Coffee stepped beyond the boundaries of its physical stores (its cafes) and successfully entered the at-home coffee consumption segment (the retail market), creating a new growth and revenue channel.
CLIENT
TOI et MOI
MISSION

How can it be possible to convey scent in e-commerce?

RESULTS
10x
organic traffic increase
4x
order increase
CLIENT
BEX Coffee
MISSION

We renewed the e-commerce page of BEX Coffee, which we made one of the first Shopify stores in Turkey, both for its changing corporate needs and by equipping it with new web technologies.

RESULTS
1.5x
traffic increase
110%
average session duration increase
05 — Benefits

Why you should take digital experience design seriously.

You don't pay for the wrong technology

Whether AR or WebGL is needed gets tested with a prototype before moving to production.

You catch the expensive mistake at a small scale

The idea gets tested in a small prototype, so you learn without risking production cost.

You don't get hit with surprise costs after launch

Device, performance and maintenance needs are discussed upfront, so the technical scope is known in advance.

You see which interaction actually works

Every interaction is measured through analytics and event structure, so your next decision is based on data.

06 — Sub-services
Digital experience is not a single interface, it's a system built around the scenario.

Digital experience design is not a single interface decision. The right experience disciplines are brought together based on the user's device, moment of decision and the brand's technical capacity, building research, interface and interactive technology together.

User Experience (UX) Research

User interviews, usability testing and behaviour analysis pull out the target audience's real need at their moment of decision, so design decisions are built on data rather than assumption.

Interface Design (UI Design)

Colour palette, typography system and component style are built in Figma to fit the brand's identity, creating a consistent visual language across every screen size.

Digital Product Design

The user flow, information architecture and interaction model of a web application or SaaS product are designed end to end, building a structure that scales with the product's growth.

Mobile App Design

Interface and interaction design fitted to iOS and Android platform rules is built around mobile usage patterns like touchscreen behaviour and notification flow.

Accessibility Consultancy

Accessibility needs like keyboard navigation, screen reader compatibility and colour contrast are evaluated against WCAG standards, making the design inclusive from the start.

Digital Experience Audit (UX Audit)

The existing product or website's user flow, interface consistency and interaction friction are analysed, identifying priority improvement areas in a concrete report.

Interactive Web Experiences (WebGL/3D)

WebGL based experiences like a product configurator, virtual tour or 3D product display are built around a concrete scenario that makes the user's decision process easier.

Augmented Reality (AR) Design

An AR trial flow that visualises the product or place in the user's own environment is designed with device compatibility and performance limits considered from the start.

Design System and Component Library

Design tokens, reusable components and a Figma component library structure are built, keeping a growing product's design consistency intact over the long term.

“The digital experience idea looked like a technical show at first. Fark Studio first simplified the user scenario, then let us see with a prototype what really works and what does not.”
Parekende Deneyim Uzmanı
Digital experience client
Stack

Built with.

Adobe IllustratorFigmaThree.jsAR.jsGA4WAVEPrincipleAdobe IllustratorFigmaThree.jsAR.jsGA4WAVEPrinciple
07 — In depth

How should digital experience design be built?

READ — 2 MIN

Digital experience design is not about adding a new technology label to the brand. A good experience first asks what the user needs to understand, try or compare; the technology choice is made based on the answer to that question.


The Right Technology Changes by Sector. An interactive page describing the atmosphere of a place may be enough for an F&B brand; a configurator explaining product variations may be more accurate for a retail brand. On the tourism and health tourism side, trust and the appointment flow carry the main load of the experience; for e-commerce, it's product comparison behaviour.


No Technology Gets Chosen Before the User Task Is Clear. When the user's task, device context, content depth, performance limit and accessibility need are not discussed from the start, ideas that look impressive can become heavy or unmanageable once live. That is why digital experience projects are built through a scenario map, prototype, interface and technical scope.


Generative AI Speeds Up Production, User Data Decides. User scenarios, flow variations and micro copy drafts are prepared faster in AI supported processes. But the user's device, connection speed and the brand's technical maintenance capacity determine the final decision.

08 — FAQ

Questions for this practice.

The technology choice is made based on the problem the user needs solved; not every brand needs AR or WebGL, and a simple interface can be more effective in some cases.

It makes the user's interaction with a product easier, reduces hesitation at the moment of decision, and ensures the brand delivers a consistent experience across its digital touchpoints.

UX covers the user's process of interacting with the product and the satisfaction they get from that process. UI covers the visual and functional interface components that make that interaction possible.

The existing product or website goes through a UX audit; user flow and interaction friction are analysed to identify priority improvement areas.

Compliance with WCAG standards like keyboard navigation, screen reader compatibility and colour contrast is evaluated, making the design inclusive.

Yes. Interface and interaction design fitted to iOS and Android platform rules is built around touchscreen behaviour.

The product's user flow, information architecture and interface design fall under this service; software development runs separately under the Corporate Web Design pillar.

A simple interface prototype can be prepared within a few days, while an AR or WebGL based interactive prototype can take two to three weeks.

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